Privacy Policy

Introduction

At CarSense.ai, we're committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding data collected through our website and services.

By using CarSense, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Email addresses when you join our waitlist or contact us
• Names and contact information when you fill out forms
• Car preferences and requirements you share with our AI
• Communication preferences and feedback

Usage Information

We automatically collect information about how you use our services:

• Device information (browser type, operating system)
• Usage patterns and interaction data
• IP addresses and general location information
• Cookies and similar technologies for website functionality

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI car buying assistance services
• Match you with suitable vehicles and verified dealers
• Communicate with you about our services and updates
• Process your requests and respond to inquiries
• Analyse usage to enhance user experience
• Comply with legal obligations and protect our rights

Information Sharing

We may share your information in the following circumstances:

With Dealer Partners

When you express interest in a vehicle, we share relevant information with verified dealers to facilitate your car buying process. This includes your contact information and vehicle preferences.

Service Providers

We work with trusted third-party service providers who help us operate our platform, including cloud hosting, email services, and analytics providers.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Data portability where applicable

To exercise these rights, please contact us at privacy@carsense.ai.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us:

• Remember your preferences and settings
• Understand how you interact with our services
• Improve our website performance and functionality
• Provide personalised content and recommendations

You can control cookies through your browser settings, though this may affect some website functionality.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as ChatGPT). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Children's Privacy

CarSense is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.